Editorial desk contacts
We're Here to Help
Send route updates, trail condition alerts, and gear testing feedback directly to our staff. We read every dispatch from local outdoor enthusiasts.
⏱ Typical Response Time
Messages logged and answered within one business day.
Direct Channels
Email
[email protected]
Phone Hotline
+1 (011) 474-7362
Headquarters
3-1 Minami 2-jonishi, Chuo Ward, Sapporo, Hokkaido 060-0062, Japan
Working hours
Mon-Sat 09:30-18:00
Expected response time
Support reply within one business day